Frequently asked questions
Straight answers on what we ask for, how the numbers work, and what happens after you apply.
Why do you ask for my ABN?
Fuel cards are business accounts, so the network needs the ABN to set one up. We also use it to recognise you if you come back later so you never re-type your details. No credit check is run when you check your savings - only when you submit an application, and only with your consent.
Why do you need my mobile number?
To send you the resume link for your application and to let you know when cards are on the way. We never sell your number or share it with anyone other than the network you apply to. Reply STOP to any message to opt out.
How is my saving calculated?
We take the litres you buy each month and multiply by each plan's per-litre discount, then subtract the plan's monthly fee. Promo pricing is shown for its term only and never stretched into a yearly figure. If a plan would cost more than it saves at your volume, we say so.
What if I do not know my price per litre?
No problem. We use the average pump price for your state as the starting point. You can refine the estimate later by uploading a recent fuel statement.
Do you push one network over the other?
No. We are partnered with both Caltex and Fleetcard and show the numbers for both on your litres. The choice is yours; the same team supports you either way.
What happens when I upload a fuel statement?
A member of our team reviews it and refines your estimate with your actual litres and price. Statements are stored privately and only used for your quote. Uploading is optional - you can skip it and still get an estimate.
How long does an application take?
About ten minutes online. Everything you told us in the savings check is pre-filled. You can save and come back later using the link we email and text you.
What documents will I need?
It depends on your entity type:
- Photo ID for the director or owner (all entity types)
- Trust deed for a trust
- Partnership agreement for a partnership
If anything is missing we send a secure one-file upload link rather than asking you to start again.
When will my cards arrive?
Once the network approves the account:
- Cards are posted to the delivery address on your application
- Activation steps come with the card letter
- Your discount applies from the first fill
Are there lock-in contracts?
Terms depend on the plan and network. Promo plans have a stated term; the rate after that term is confirmed by the network. Full terms for each card are linked from the card pages.
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